I am so happy I found Total Fitness DVDs. I called and spoke to Mary requesting a Yin Yoga DVD. She recommended a one that was great and I received it in only a few days all the way to Hawaii. They are so helpful and knowledgeable. I highly recommend Total Fitness DVDs.
Hello, just wanted to say thank you for such awesome service. DVDs from the USA to Australia in less than a week with normal shipping! Thanks to your fast despatch. Many thanks for the great service. It's really appreciated.
I discovered Total Fitness approximately one year ago and have been a
fit and happy customer ever since. In fact, I just can't imagine
shopping for fitness DVDs anywhere else! Not only does Mary provide the
most extensive selection of workout DVDs she also provides unsurpassed
customer service. I recently had to return a defectively manufactured
DVD. I was so impressed with how quickly Mary addressed the issue. In
fact, I received a new replacement DVD in less that a week! I also
appreciate the Reward Point System that Mary has available for us. It's
so nice to shop with a merchant that respects and appreciates customers
loyalty. In today's online market it is nice to know that customer
service still reigns at Total Fitness. Thank You!
Apple Valley, MN
Thank you! You have the best customer service and are more than fair. The variety and prices for Total Fitness DVDs are excellent.
Hi, Mary is really the best. First she let me use her address to order the new Zumba set . I had problems with my bank and I couldn't pay the shipping to Spain (the set is heavy) and she sent it to me before I was able to pay the cost of the shipping. She is always nice. I will always shop with Mary. I wanted to thank-you for providing the best customer service out there. Mariangeles from Spain
From the great selection of titles at an affordable price to the
expedient shipping, I am super pleased with Total Fitness DVD's! Thanks Salem
Total Fitness has the best customer service!I live in the Netherlands and for buying fitness dvds this is the best site you can be. I totally trust Mary and she offers good prices, reasonable shipping charges and the delivery is always fast and good. So do not hesitate to buy here, I strongly recommend it. If you only buy here once I guarantee you will come back because it is great. If you look at videofitness.com and look at the forum Vendor Comments/Reviews you will see there are very good reviews about TotalFitness. Nelly from the Netherlands
I just want to say I am so pleased I have discovered Total Fitness DVDs.
Your descriptions and videos make it easy for me to make good choices
with my hard-earned money in this tough economy. The prices are very
reasonable, the sales and points are awesome, and I'm very impressed
with how easy it is to place and order and how quickly I get my DVDs.
Recommending you to my friends who are interested in at-home fitness! - Susan
I have been purchasing from Mary and TotalFitnessDvds.com for a
few years now and I LOVE this site! Being a Fitness DVD Addict with over
500 DVDs in my personal collection, I am always looking for the best
deal and TFD ALWAYS has it! This site not only beats the prices at other
fitness and general merchandise retailers (online and box retailers),
but the customer service is second to none and I have never had any
issues or concerns when dealing with Mary; she really is a true
professional! It is because of this along with a stellar communication
and customer satisfaction policies that I buy from her above anyone
else. I recommend her site at least twice per day, 24/7, and will
continue to do so. With 1,000s of DVDs to choose from and wonderful
preview clips, I couldn't ask for more. I've even been able to find some
of those "rare/hard to find" workouts and Mary is always willing to add
workouts to the site that aren't currently
listed. Thank you Mary and TFDs for making every purchase a pleasant
experience. Sincerely, Julia
I just want to
thank you for great customer service, the dvd's
are sent out on time and your return policy is an easy process. I love
your site and the fact that you have
free shipping as well as the added discount off a
certain amount. Thanks again.
TotalFitnessDVDs is the only place
I trust 100%, I have zero qualms about ordering here, and trust me, I'm
very fearful & picky about online purchasing. Mary will give you
personal service and fix any problem... she'll go above and beyond.
It's the first place I go to for fitness DVDs and the only place I've
ordered from in a long time. Who needs to go anywhere else? Customer
service and peace of mind are top priorities for me when ordering but of course
also prices are good and S&H (especially from Canada!) can't be beat.
Moi, from Canada.
The best customer service. I am from Spain and I have always had AWESOME customer service. She is my first choice when I want to buy fitness dvds. She was kind enough to buy a dvd from Amazon (Amazon don't ship it overseas)
herself and send it to me. She is wonderful. ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â¡ngeles from Spain).
I have been buying my workout DVDs from Mary for several years now, and she is always my first choice. She has a loyal following from her international customers, as she offers reasonable shipping charges, and fast delivery. -
I have been a customer at Total Fitness DVDs for about 2 years now and I
have always had OUTSTANDING customer service. Mary goes out of her way
to help you with anything. She has the fastest shipping and best
prices!!!! Thank you Mary :-) - Connie - Texas
I wanted to thank-you for providing the
best customer service out there. I can always count on you to answer questions
about the DVDs you carry. Your order processing and shipping speed is
untouchable! I don't order from anyone else. If you don't carry it I go directly
to the instructor or producer and let them know how great you are in hopes they
will partner with you. By the way, I also make sure I pass on your website
information to anyone who is interested in fitness DVDs (and even some that may
no be. . . .yet). Thanks again, fitmom24 aka Michelle
I love buying from Mary at TotalFitnessDVDs. She is wonderful to work
with and ships orders extremely fast. TotalFitnessDVDs goes above and
beyond with excellent customer service. Once I received a DVD that came
off the spindle during shipping (not Mary's fault, it was sealed from
the manufacturer). I was afraid to open the dvd and break the seal since
some companies won't let you return opened items. I called Mary and
she sent out a replacement DVD immediately, along with a return envelope
- No hassles, no issues. Other companies would have waited for me to
ship the defective item back to them, and then they would have processed
the return and shipped out another DVD - it's little things like this
that make me want to do business with Mary instead of the big stores :)
Best service ever, every time!
I am not sure how long I have been a customer of
Mary's, but from the moment I have discovered her website, I have never looked
back, and I am from the UK.
Mary's customer service is second to none. She has
raised the bar in customer service, and I am always pleased to order from her as
she will go out of her way to make the customer happy, and if I am not satisfied
she is very self sacrificing, even though I must say I dont think I have ever
really been disatisfied.
I will always shop with Mary even if it means
paying that little bit more.
I have been using Total Fitness Dvds now for several years and have
received fantastic first class service on every single order. Mary goes
out of her way to provide a personal service and has been very flexible
in meeting my needs as an international customer. I have lived in both
Asia and Europe and so am very conscious of the shipping costs in
getting US exercise dvds. Not only does Total Fitness DVDs offer the
best range of products (and personal advice on the best dvds for my
needs) they also offer the cheapest shipping prices and extremely fast
service. I often order my dvds on a Friday and by Tuesday or Wednesday
the following week they have reached me in Europe. I could not more
strongly recommend this company - they really are the best! Sonia
Hi! You are the BEST fitness DVD company ever. I ordered from you during 5 years I think and you never disappointed me, faster than light are you shipping, service are great, would order more soon!
Natalia from Sweden
Thank you so much for the amazing service! Jag get my order to Sweden in just few days! Happy with you as always! Now it is time to do some training! Kind regards, Natalia
I`m so happy I found you.My Dvds arrive so soon an they`re fantastic!! Amazing job!! Thanks for all from Spain!!
Submit your Testimonial or Success Story to Sales@totalfitnessdvds.com